Email threads instead of ownership
“Who's actually taking care of this?” Until someone answers, it just sits there.
Inbox
RE: RE: FW: Quote Nordwerk(7)
“Has anyone sent this out yet?”09:12
“I thought you were doing it?”11:40
Digital workflows for mid-sized businesses.
Your business team digitises the workflows that run through spreadsheets, email, status meetings and verbal instructions, with no coding and no IT project.
The result: You always see where a case stands, without having to ask. And no workflow depends on one person’s head anymore.
SEE HOW IT CONNECTS
01Describe02Execute03Stay informed
Turn a description into a shared workflow.
Where your team's time really goes.
Not into the actual work, but into chasing: asking around, searching, aligning. Three places every department knows.
Lists nobody keeps up to date
Three versions in circulation, and nobody knows which one counts.
Shared drive › Orders
order-list.xlsx
order-list_final.xlsx
order-list_final_NEW_v3.xlsx
Status meetings just to find out where things stand
“Where are we with Nordwerk?” The answer has to wait for the next meeting.
Calendar
MonWeekly: Where are we?
WedApprovals sync
FriQuick status (weekly)
Excel, emails, status meetings, a task tool or yet another system? Which of them is really enough?
These are the usual ways to get processes under control.
Here you can see point by point what each one can do when a process runs across several departments.
| What a process needs | Carry on as beforeExcel, email chains, meetings and a chaser | Task toolsBoards, to-do lists and project tools | BPM toolsModel and document how processes run | Yet another specialist systemCRM, ERP or one more specialist system | Workflow platformsLow-code and BPM platforms, set up by IT | BrickstaBusiness team builds, team works, managers see status |
|---|---|---|---|---|---|---|
| The business team builds and changes the process itself | can do it | can do it | partly | can't do it | partly | can do it |
| Up and running in days, no implementation project | can do it | can do it | partly | can't do it | can't do it | can do it |
| Working through a task is as easy as a to-do list | can't do it | can do it | can't do it | can't do it | partly | can do it |
| Handovers between departments are part of it | can't do it | partly | can't do it | can't do it | can do it | can do it |
| When a step is done, the next one gets its task automatically | can't do it | can't do it | can't do it | partly | can do it | can do it |
| Managers see what is stuck without asking | can't do it | partly | can't do it | partly | can do it | can do it |
| Every step has an owner and a deadline | can't do it | can do it | can't do it | can do it | can do it | can do it |
| The process on paper is the one people actually work in | can't do it | can't do it | can't do it | can't do it | can do it | can do it |
| Already there, nothing new to roll out | can do it | can do it | partly | can't do it | can't do it | can't do it |
| Meets | 3 of 9 | 5 of 9 | 0 of 9 | 1 of 9 | 5 of 9 | 8 of 9 |
| Verdict | Familiar and seemingly free. Beyond 5 to 10 parallel cases the person who chases becomes the bottleneck: only whoever asks knows where things stand. | Good for handing out work. But tasks instead of a process: no dependencies, every board on its own. | Neatly documented. Shows how it should run, not where a case stands right now. | Strong at its own part: the CRM knows the sale, the ERP the invoice. That the technicians should start on Monday is in an email. And one more system. | Can run the process. But months of project work, and every change needs specialists. | Your business team builds the process itself, your team works right in it. The first one runs in days instead of months. |
1 of 5
Carry on as beforeExcel, email chains, meetings and a chaser
What a process needs
Carry on as before
Bricksta
The business team builds and changes the process itself
can do it
can do it
Up and running in days, no implementation project
can do it
can do it
Working through a task is as easy as a to-do list
can't do it
can do it
Handovers between departments are part of it
can't do it
can do it
When a step is done, the next one gets its task automatically
can't do it
can do it
Managers see what is stuck without asking
can't do it
can do it
Every step has an owner and a deadline
can't do it
can do it
The process on paper is the one people actually work in
can't do it
can do it
Already there, nothing new to roll out
can do it
can't do it
Meets
3 of 9
8 of 9
Verdict: Carry on as beforeFamiliar and seemingly free. Beyond 5 to 10 parallel cases the person who chases becomes the bottleneck: only whoever asks knows where things stand.
Verdict: BrickstaYour business team builds the process itself, your team works right in it. The first one runs in days instead of months.
can do itpartlycan't do it
Your processes. Nothing gets stuck, no deadline slips by unnoticed.
1 · for everyone who designs the process
No coding required
Answer a few questions in the digitalization assistant. The AI turns them into a draft that you review and approve.
Built by your business team
Your business team builds the process itself and adjusts it when the work changes, each change as a newly published version. So it goes live fast, and your team stands behind it.
2 · for everyone who does the work
As simple as a to-do list
Every task holds exactly the fields the next step needs. Fill in, submit, and the process moves on.
Customers and suppliers on board
Both are part of your process and complete their step through a secure link that expires on its own, no account needed.
3 · for everyone who leads and manages
Early deadline warnings
Bricksta warns you before a deadline slips. You step in with one click, or Bricksta passes the task to the right person according to your rule.
Blockers in view
Bricksta shows instantly and automatically what is missing and where work is stuck, without anyone having to ask.
Your first process.Live in 5 days.
DAY 01OF 5
You share. We listen.
We understand where things get stuck today and set your goal. Our commitment: your process goes live on Friday.
You + the Bricksta team
The five working days begin on the agreed project start date: for a clearly scoped first process, with your information and participation.
Nobody copies from one tool to another anymore.
Your systems stay. Bricksta passes the work between them.
HubSpotDeal won.
Bricksta
Workflow started.
Task assigned.
TeamsTask owner notified.
Example with a configured webhook and Teams notifications enabled.
Jira- HubSpot
Pipedrive
Outlook- Teams
Anthropic
OpenAI
Azure OpenAI
Gemini
Google
From quotes to
employee reviews.
Tasks, information and responsibilities in one workflow – with or without existing specialist software.
WHAT YOUR WORKFLOW COULD LOOK LIKE
Quote preparation
- 01Clarify request
- 02Prepare quote
- 03Approve
Get quotes out without internal delays.
Discuss this workflow42 examples · 14 departments
Which workflow takes up your time?
42 matching examples
Examples to shape your workflows. We agree the scope and possible integrations together – not a blanket replacement for specialist software.
Your workflow is different? Let's talk about it.
Who's up, what's missing, where is it stuck?
Four questions every workflow asks every day. Here is how Bricksta answers them.
01
How does my workflow get in?
Describe in your own words how you work, or attach a document. AI turns it into a template with phases, tasks and forms. You review and adjust it before the first case starts.
02
What needs doing next?
Everyone sees their tasks from every case in one place, sorted by due date. Anything overdue is at the top.
03
How do customers and suppliers take part?
External participants complete their step through a link and fill in what is needed. Their details go straight into the case instead of another inbox.
04
Where should I step in?
Every running case with due date, owner and next task. Anything overdue or needing attention is right at the top.
An example: see which deadline is at risk, what is holding up the case and where you can step in.
Nordwind GmbHCustomer onboarding
At risk
2 overdue tasks
3 of 5 criteria on plan
Completion forecast
14 Oct
12 days after the due date
StartTodayDueForecast
Elapsed so far
18 d
+4 d past norm
Progress
3
of 7 completed
Open work
9
2 blocked · 1 unassigned
Process deviation
4
ad hoc · 1 skipped
Act now
2 items, most urgent firstBottleneck«Set up system access» is 6 d past its normnorm 2 d · running since 8 d
External · customer«Upload contract documents» has been with the role “customer” for 9 d9 d · nothing submitted yet
Run the numbers. Your own numbers.
How much working time goes into searching, chasing and coordinating today? Enter the hours per person and your fully loaded costs.
One working week, 40 hours
People on the team
8
Hours per week spent coordinating
12 h
Fully loaded cost per hour
65 €
Coordination per year
€287,040
8 people × 12 h × €65 × 46 working weeks
Estimated current coordination cost based on your inputs and 46 working weeks. Fully loaded cost, not salary. This is not a guaranteed saving with Bricksta.
Control access. Trace the work.
Define who can participate and how long information is retained.
Roles and permissions
Who may see which template and who may act lives in roles and groups — not in people's heads. Tasks can only be assigned to people allowed to execute them.
Clarify hosting and data protection
We review hosting, data processing and contractual requirements with you before you start.
Retention per field
How long something is kept and what happens to it then can be set down to the individual field — including marking it as personal data.
Unbroken history
Every step, assignment and status change is captured in a structured way. The history of a case stays visible and provable.
You pay for your team. Customers and partners join at no extra cost.
Two pricing models to choose from: per seat or by company size. A short call clarifies which one fits your company. That's where you'll hear the prices.
One seat per person with their own login.
- All processes are included.
- Working via guest link or customer portal needs no seat.
- More seats can be added.
Your team16 seats, one per person
Customers, partnersno extra cost
+ add seats
What you'll want to know before the first call
Ten answers, no small print.
Does this replace our CRM?
No. Your CRM still manages the customer relationship. Bricksta organises tasks and information in the cross-team workflow. We review the required integrations together.
How long does rollout take?
A clearly scoped first process can go live in five working days, from an agreed start date and with your participation. We review scope, documentation and required integrations in the initial conversation. More complex projects receive their own timeline.
Our processes never run the same way.
The template defines the workflow. Individual cases can differ, for example through additional tasks. If exceptions recur, the template can be adjusted.
Who may see what?
Visibility and the right to act run through roles and groups, per template and category. Tasks can only be assigned to people who are allowed to execute them.
Do external people need an account?
No. Customers, suppliers and auditors work on their task through an access link, without a seat and without an account. Their waiting time still counts towards the lead time of the case.
What happens if we stop?
We agree on the term, cancellation and handling of your data before you start. The licensing model is currently being finalised.
What is Bricksta and who is it for?
Bricksta is software for digitising and coordinating business processes in mid-sized companies. Business teams design workflows without coding, connecting tasks, information and responsibilities with or without existing specialist software.
Do we need an ERP, and does Bricksta replace specialist software?
You can organise workflows with or without existing specialist software. Bricksta connects tasks, information and owners in the process. This does not automatically replace specialist functions such as accounting, payroll or production planning.
What do the digitisation assistant and AI do?
The digitisation assistant helps you describe your workflow. AI generates a process template with steps. You review and adapt tasks, forms and responsibilities before using the process.
How do we connect existing systems?
The homepage illustrates a configured webhook and enabled Teams notifications. Before you start, we clarify which connection is available for your workflow and what needs to be set up. A displayed logo does not promise full integration of every feature.
Which workflow is costing you time today?
We'll show you how to manage it digitally with Bricksta.
Personal. No obligation.
TasksOwnersDates