How Bricksta keeps evolving — what's shipped, what's being built and what's planned.
The case is the central workspace: start workflows and complete tasks.
One inbox across all cases — everything waiting for you in one place.
An interface consistently optimized for small screens.
Keyboard and screen-reader operation to WCAG standard (Level AA).
Cases start automatically from a webhook, email or form — with rule- and AI-based routing to the right template.
A won HubSpot deal automatically starts the matching case.
Customers start cases themselves via public forms and take part in the portal: fill in their tasks, upload files, submit — with one email login for all their cases and your logo and color on every customer page.
On top of the customer account: a history of completed requests, a language preference, and privacy features such as data export and account deletion.
An action task that automatically sends a customer email or calendar invite mid-process.
An open interface to connect Bricksta with other systems.
Every step of a case is recorded as an event — the basis for analytics and for flows that react to events.
A step in one workflow starts a second workflow in the same case, before the first one has finished.
Published templates stay immutable — running cases never change retroactively.
An interactive diagram of the whole case with status colors and data flow.
Global search across templates, cases and tasks via a keyboard shortcut.
Priorities for tasks and cases, with sorting and metrics.
This page — the product roadmap as a timeline right inside the app.
An editor to freely design the fill-in forms of a task.
Fill in tasks as a clear, single-page form in a paper look.
A guided first-run tour that walks new users through the key steps.
A role-specific introduction: which tasks are coming your way and who provides you what.
An additional view of the flow in standardized BPMN 2.0 notation — first to look at, later also to edit.
Save and reuse your own filters and views.
Metrics and analytics on running processes — the basics are in place, more to come.
Overview dashboards with metrics and progress; configurable variants to follow.
Export a complete case including its history as PDF, Word or Excel.
Condition-based deadlines and multi-step escalation chains.
See where cases deviate from the planned flow — and at which step it keeps happening.
Sign documents and steps digitally and legally securely.
Tasks that must be approved by a second person before they complete.
A consistent, tidy look and feel across the whole application.
Public API, Microsoft 365 and further integrations.
Starting cases on a recurring schedule, sending emails automatically when work completes, and pushing events to other tools are live; pre-filling fields from maintained tables is coming.
Exchange processes in and out in the BPMN 2.0 format. Reading a BPMN file in as a template already works; writing one out follows.
Export all of your data in full, at any time, in open formats.
Turn an uploaded document, such as a work instruction, into a ready-made template.
An automatic step the AI performs itself — for example drafting an email, taking details from documents, or reshaping text.
AI teammates with their own name and profile take on tasks inside a process — with tightly scoped permissions and a budget per profile.
Suggestions on how to streamline and improve processes.
Automatic analysis of running processes for patterns and bottlenecks.
AI-assisted recommendations right in the flow of work.
Provision a ready-made test environment with starter templates at the click of a button.
Sign up on your own and create an organization right away.
Plans and self-service billing.