On this page
How it works
- 1Open Settings › Absence & stand-in and choose “Enter absence”.
- 2Choose the stand-in (required, active people only, no agents) and the period. If “Until” stays empty, the end is open.
- 3Under “Hand over open tasks”, choose what the stand-in gets. Filters by case, template or due date help; “Select all” applies to what the filter shows.
- 4Save. If the stand-in applies immediately, the selected tasks go along right away; otherwise it waits for your manager's confirmation.
- 5The result says honestly how many tasks were handed over and why some stay with you.
Who confirms
If you enter it yourself, your manager (or someone with “Manage personnel data”) has to confirm — never the stand-in. They see the request in the bell and as a card in My work and can confirm or decline. If your manager or someone with “Manage personnel data” enters it for you, it applies immediately. If nobody can confirm, the dialog says so: “Nobody can confirm.”
What cannot be handed over
| Reason in the result | What it means |
|---|---|
| An approval is still waiting | An open approval decision is attached to the task. |
| The stand-in is affected | The case is about the stand-in, for example their own request. |
| The stand-in may not complete it | They lack the right to complete tasks of this kind. |
| It belongs to a role | Role tasks are taken by someone from the role, not by the stand-in. |
| Someone is working on the case | Try again a moment later. |
States in the member list
| Badge | Meaning |
|---|---|
| absent · stand-in Ben | The stand-in applies today. |
| stand-in from … | Confirmed, starts later. |
| stand-in unconfirmed | Entered, confirmation still missing. |
| stand-in unreachable | The stand-in is no longer an active member — please enter another one. |
Managers and people with “Manage personnel data” see these badges under Organization › Members & rights and can enter an absence in a person's detail themselves, for example an illness with an open end.
Ending and returning
You can end your stand-in at any time. Whoever stands in finds the person in Settings under “You stand in for” and can return the stand-in; the manager is informed. Tasks already handed over stay with the stand-in in both cases until someone passes them on.
Company settings
Under Organization › Calendar › Stand-in an admin sets three switches, all on at first: whether new tasks go to the stand-in automatically, whether the stand-in may approve, and whether the manager has to confirm a self-entered stand-in. Every change is recorded in the organization's history.