Analytics

Use improvement opportunities

Bricksta detects recurring patterns in your cases and turns them into named opportunities. You fix many of them with one click, and the change lands in your template draft.

On this page

How to: act on an improvement opportunity

  1. 1
    Open Analytics or a template's Workshop and go to Top improvement opportunities.
  2. 2
    Read the row: the problem, the sample size n, the confidence and the estimated effect.
  3. 3
    Click the blue lever, such as Make optional or Require approval.
  4. 4
    Check the change in the dialog and confirm it. It goes into the template draft.
  5. 5
    Publish the template. Only then does the change apply to new cases.
The top improvement opportunities list with euro value, sample size, confidence, estimate and the levers per row
  1. 1Monetary value when cost rates are set
  2. 2Sample size n, confidence and impact
  3. 3The lever, here Set up escalation
  4. 4Sort by Cost or Operational
Each opportunity names problem, evidence and estimate. The blue button is the matching lever.

Which opportunities does Bricksta detect?

Skipped taskIt is skipped in most runs.Make optional, Add condition
Block hotspotIt is blocked unusually often.Set up escalation
Rework loopIt is reopened often.Require approval
Reassignment churnIt is reassigned over and over.Set owner
Unassigned backlogExecutable tasks sit without an owner and age.Resolve
Missing due dateIt chronically runs without a due date.Set a default due date
Recurring ad-hoc taskIt keeps getting added by hand.Add to template
Wrong orderIt usually runs at a different point than planned.Fix order
Needless dependencyIt waits on a step that gives it nothing.Run in parallel
Dead branchA conditional branch is never taken.Open in editor
Role without execution rightThe assigned role may not complete the task.Grant the right or choose another role
Unstaffed roleNobody in the case holds the role.Staff the role under Participants
Key person, capacity imbalanceOne person carries almost everything.A hint only, without names

With Find improvements in the workshop you also let AI look for patterns. It only receives aggregated metrics. Its suggestions carry an “AI” badge and a rationale.

How reliable is an opportunity?

nIn how many runs the pattern was measured. Below a minimum, no opportunity appears.
ConfidenceA cautious score: 100% at 3 cases does not beat 80% at 200 cases.
ImpactThe list sorts by it: what costs the most, not what happens to stand out.
EstimateThe expected effect as a band, such as “≈ 25–28 of 40 runs”. It is not an actual value.
≈ EURThe monetary value when cost rates are set (see below).

Apply a lever

Each lever opens a dialog with the concrete change. Running cases stay untouched, and you can revert every apply. If the template was deleted, the lever reads “(deleted template)” and you dismiss the opportunity.

Example: add a condition

  1. 1
    On an often-skipped task, click Add condition.Improvement opportunities where each row carries its lever as a button, such as Add condition
  2. 2
    Pick field, condition and value. The Effect line shows the finished rule in plain language.The “Add condition” dialog with field, condition, value and the effect line
  3. 3
    Or click Suggest with AI: Bricksta pre-fills the fields and explains the suggestion.The same dialog after “Suggest with AI” with a rationale and pre-filled fields
  4. 4
    Confirm. The task then only runs when the condition holds.
What to keep in mind with conditions
  • If a field says “becomes required”, your choice makes it required.
  • Bricksta rejects a field that is only captured after the task. Pick a field from an earlier step.
  • Bricksta derives the AI suggestion from past runs. You still confirm it yourself.

The other levers

Add to templatePick the target phase where the task will sit from now on.
Fix orderSet the new position in the phase.
Run in parallelConfirm that the redundant dependency is dropped.
Make optionalConfirm. Skipping it no longer blocks the following tasks.
Require approvalConfirm. An approval then comes before completion.
Set ownerPick the fixed role for the task.
Set up escalationNothing else: it creates an escalation rule, not a template change.
Open in editorFor opportunities without a lever of their own. You change the template in the editor.
The “Add to template” dialog with the target-phase picker
Add to template: pick the target phase.
The “Fix order” dialog with the phase's current order and the new position
Fix order: set the new position.
The “Run in parallel” dialog naming the redundant dependency
Run in parallel: drop the dependency.

Share and track opportunities

Assign to meYou take over the opportunity. The All / Mine toggle shows only yours.
SnoozeThe opportunity steps back for now.
DismissThe opportunity disappears from the list.
ResolveFor unassigned tasks: you assign them in the same panel, one by one or all at once.

Once a week a summary of the open opportunities arrives, in the app and by email. Assigned opportunities go to their owners, the rest to everyone with access to the analysis.

Value opportunities in euros

If you set cost rates under Value drivers, every opportunity gets a monetary value. Each amount is quantity times rate, and the info icon shows the breakdown. You need the Manage organization permission for this.

CurrencyFor example EUR.
Labor (EUR/hour)Rework and reassignment: count times hours times rate.
Delay (EUR/case-day)Blocks, unassigned work and imbalances. Urgent cases count more.
Hours per rework, Hours per reassignmentThe assumed effort per event.
Per-category delay costA daily rate of its own for one category.
The Value drivers panel with currency, labor per hour, delay per case-day, hour assumptions and a rate per category
A few rates for the organization, plus a daily rate of its own per category.

With rates set, the list sorts by euros. Cost and Operational switch the sorting. In the flow heatmap each phase carries its delay cost per month, and the most expensive one is the bottleneck.

The workshop flow heatmap with delay cost per phase and month, the most expensive phase flagged as the bottleneck
In the workshop the heatmap shows which phase costs the most.

Clean-up hints such as a skipped task, a dead branch or a missing due date deliberately get no euro value. They have no real cost basis.

Apply improvements automatically

If you turn on Auto-improve and autopilot, Bricksta sets missing default due dates itself. Such changes appear as “by autopilot” in the history. Structural changes to the template always stay with you.